OPD Companion
A verified non-medical companion meets your patient at the hospital to guide them through every step of their Outpatient Department (OPD) consultation. Your companion manages registration and token queue standing, coordinates with doctor consultation rooms, assists at billing and insurance counters, provides wheelchair and mobility assistance, collects pharmacy medicines, and provides steady emotional reassurance throughout the visit.
What Corelatin does in this service
A verified non-medical companion meets your patient at the hospital to guide them through every step of their Outpatient Department (OPD) consultation. Your companion manages registration and token queue standing, coordinates with doctor consultation rooms, assists at billing and insurance counters, provides wheelchair and mobility assistance, collects pharmacy medicines, and provides steady emotional reassurance throughout the visit.
Important: Corelatin companions provide non-medical logistical and emotional support. They are not nurses or doctors. All clinical care is provided by hospital staff.
What we provide
- Companion meets patient 15 minutes before scheduled OPD time at hospital entrance
- OPD counter registration, token verification, and doctor room queue management
- Assistance with billing desk payments, receipts, and insurance paperwork
- Wheelchair assistance and patient escort across OPD departments
- Assisting patient with doctor consultation room entry and note-taking
- Pharmacy counter queue management and prescription medicine collection
- Empathetic, compassionate emotional support to keep the patient calm and relaxed
- Real-time WhatsApp updates and post-consultation summary sent to family
What we do not do
- Clinical medical advice or treatment decisions
- Paying hospital charges or medicine bills on patient's behalf
- Providing medical nursing procedures
- Transport costs (companion travels with you or meets at hospital)
Who should book this?
- Elderly parents attending outpatient doctor visits
- Patients needing wheelchair or mobility assistance inside crowded hospitals
- Working professionals unable to accompany family during OPD hours
- Patients visiting massive hospital campuses like AIIMS, Safdarjung, Apollo, or Fortis for the first time
Hospitals we serve
AIIMS New Delhi, Safdarjung Hospital, Apollo Hospitals, Fortis Healthcare, Max Super Speciality, Sir Ganga Ram, BLK-Max, Manipal Hospitals, Medanta
How this service works
4-Step OTP-Verified Visit & Billing Process
Non-repudiable time tracking and transparent billing from start to finish
Arrival & Start OTP
Companion arrives and verifies your 6-digit Start OTP. Server locks the exact start time to the second.
Dedicated Support
Companion assists through token queues, billing desks, wheelchair mobility, pharmacy, and doctor consultations.
End OTP Verification
When the visit ends, share your 6-digit End OTP. Server immediately locks the exact elapsed time based on transparent hourly rates.
Itemized Bill & Cash or UPI
Instant PDF Tax Invoice emailed with any approved receipts. The balance is paid in cash or UPI directly to the companion after the visit.
100% Transparent, OTP-Verified Billing Policy
Timing is governed strictly between your Start OTP and End OTP via our automated server clock — ensuring non-repudiable time tracking.