Priority Queue Assistance — Early Morning Frontline Queue Priority
Our verified companion arrives before dawn to secure a frontline position in the OPD registration queue at India's busiest government hospitals. We stand in line, complete registration formalities, and secure the OPD token/card so the patient can arrive closer to the consultation time. Flat-fee, non-medical queue-standing service.
What Corelatin does in this service
Our verified companion arrives before dawn to secure a frontline position in the OPD registration queue at India's busiest government hospitals. We stand in line, complete registration formalities, and secure the OPD token/card so the patient can arrive closer to the consultation time. Flat-fee, non-medical queue-standing service.
Important: Corelatin companions provide non-medical logistical and emotional support. They are not nurses or doctors. All clinical care is provided by hospital staff.
What we provide
- Early queue line priority positioning — companion arrives before dawn
- Dedicated executive standing in line on behalf of patient
- OPD card registration and consultation slip collection
- Queue management and position holding throughout the morning rush
- Live WhatsApp status updates throughout the process
- Real-time GPS location sharing of companion
- Smooth token handover to patient/family upon arrival
What we do not do
- Medical consultation or advice
- Payment of hospital fees on behalf of patient
- Transport to/from hospital
- Guarantee of token availability (hospital processes are beyond our control)
Who should book this?
- Patients needing early OPD tokens at AIIMS, Safdarjung, MAMC, Lady Hardinge, or RML
- Elderly patients who cannot stand in long queues starting from midnight
- Working professionals who cannot arrive at hospitals in the early morning rush
- Patients from out of town unfamiliar with Delhi government hospital systems
- Families who want to avoid the physical burden of long queue waiting
Hospitals we serve
AIIMS New Delhi, Safdarjung Hospital, MAMC (Lok Nayak / LNJP), Lady Hardinge (SSKH), Ram Manohar Lohia (RML), GB Pant Hospital
How this service works
Understanding the AIIMS OPD Process: Appointment vs. OPD Token
Quick Summary
Many patients assume that getting an appointment and getting an OPD token/card at AIIMS are the same thing, and that both can be completed on the same day. This is a common misunderstanding. In reality, these are two separate processes, often requiring two separate visits and two separate queues.
Step 1: Taking the Appointment
Before a patient can see a doctor, they must first secure an appointment. This can be done in two ways:
- Online – Appointment slots are available on the AIIMS website/app, but these slots are limited and not guaranteed. Due to high demand, online slots often fill up quickly or may not be available at all.
- Offline – Patients must physically stand in line at the hospital to book an appointment in person.
The Offline Appointment Process
| Stage | Details |
|---|---|
| Queue Start | Patients begin queuing as early as 12:00 AM–2:00 AM |
| Counter Opening | Counters typically open around 8:30 AM, with token/number distribution starting around 9:00 AM |
| Crowd Size | Often 500–600+ people in line |
| Outcome | Patient receives an appointment date — not an OPD consultation for that same day |
Step 2: Getting the OPD Token/Card
Once the appointment date arrives, the patient must return to AIIMS and stand in a queue again — this time to obtain the OPD token (OPD card).
- Only after receiving the OPD token can the patient proceed to consult the doctor.
- This is a second, independent queue, separate from the appointment queue, and follows a similarly crowded and time-consuming process.
Summary of the Process
| Stage | Purpose | Outcome |
|---|---|---|
| 1. Appointment Queue | Book a date to visit AIIMS | Appointment for a future date |
| 2. OPD Token Queue | Get token/card on the appointment date | Access to doctor consultation |
Key takeaway: A patient typically needs two separate queue experiences — one for the appointment and one for the OPD token — before they can actually consult the doctor.
How Our Queue-Standing Service Helps
Given how physically demanding and time-consuming this process is, our Priority Queue Assistance service helps patients and their families by standing in line on their behalf.
What We Do
- Queue for Appointments: Our companions arrive early (often in the early hours of the morning) to stand in line for the offline appointment process.
- Queue for OPD Tokens: We also stand in line to help obtain the OPD token/card on the scheduled appointment date.
Important Disclaimer
- Due to heavy crowds and hospital administration processes, we cannot guarantee that an appointment or OPD token will be successfully obtained on any given day.
- Our service is aimed at reducing the physical burden of waiting in line for hours (sometimes starting from 12:00 AM), not at guaranteeing an outcome.
- This is a genuinely difficult and labor-intensive task due to the sheer volume of people — often 500 to 600+ patients queuing before counters even open at 8:30 AM.
Queue Attempt Fee — ₹309
If our companion is dispatched to the hospital and physically stands in the queue, but the appointment or OPD token still cannot be obtained because the hospital could not issue it — for example the queue was exhausted, the token counter closed early, or the OPD reached its daily limit — a flat Queue Attempt Fee of ₹309 applies instead of the full service charge.
- What it covers: the companion's pre-dawn dispatch, travel to the hospital, and the time spent standing in the queue on your behalf.
- When it applies: only when the companion was actually dispatched and queued, and the token/appointment could not be issued due to queue exhaustion, counter cutoff, or hospital availability limits.
- Settlement: if your online advance exceeds the fee, the excess is refunded to your original payment method; if it is less, the small balance is payable to the companion after the visit.
- Full refund still applies: if the hospital was closed or the OPD was cancelled before the companion was dispatched, no queue attempt fee is charged and your advance is refunded.
See our Refund Policy and Terms of Service for full conditions.
Disclaimer: Corelatin is an independent hospital companion service provider. We are not affiliated with, endorsed by, or officially connected to AIIMS New Delhi, Safdarjung Hospital, MAMC (Lok Nayak/LNJP), Lady Hardinge (SSKH), Ram Manohar Lohia (RML), or any other hospital or government institution. All hospital names are referenced for informational purposes only. We provide non-medical logistical assistance and queue-standing services. Processes and timings mentioned above are based on typical patient experiences and may change; please verify current procedures directly with the respective hospital.