Quick Answer
Hiring someone to stand in line at a Delhi government hospital costs ₹499 as a flat fee through Priority Queue Assistance — where a verified companion arrives before dawn to secure an early OPD registration position. For full OPD visit support including consultation and pharmacy, the OPD Companion service is ₹299/hr.
- Queue only: Priority Queue Assistance at ₹499 flat — early arrival, registration, and token secured.
- Full visit: OPD Companion at ₹299/hr — queue, consultation, diagnostics, and pharmacy.
- Hospitals covered: AIIMS, Safdarjung, RML, LNJP and other government hospitals across Delhi NCR.
Why Government Hospital Queues Are Challenging
Delhi's major government hospitals — AIIMS, Safdarjung, RML, and LNJP — see thousands of patients every day. OPD registration often opens early in the morning, and the lines begin forming well before that. For high-demand departments, patients or their family members arrive as early as 4 or 5 AM to secure a position that gets them a reasonable consultation token. If you arrive at a normal hour, you may end up with a token number in the hundreds, meaning a wait of several hours before the doctor is seen.
For an elderly parent, standing in these lines for hours is physically punishing. For a working son or daughter, arriving before dawn is often impossible. This is the gap that a queue assistance service fills — a verified person who arrives early, secures the registration position, and hands it over when the patient arrives closer to their token time.
What Priority Queue Assistance Includes
The Priority Queue Assistance service (₹499 flat) covers the early-morning line-standing portion of a government hospital OPD visit:
- Early arrival — the companion arrives at the hospital before dawn, ahead of the registration counter opening.
- Line position — the companion stands in the registration queue and secures an early position.
- Registration — the companion completes OPD registration for the patient once the counter opens.
- Token secured — the companion secures the consultation token and shares the token number and expected consultation time with the family.
- Handover — when the patient arrives closer to their token time, the companion hands over the registration slip and token so the patient does not have to wait in the initial line.
This service is queue and registration only. It does not include accompanying the patient into the consultation or handling diagnostics and pharmacy. For that, the OPD Companion service is the right choice.
What OPD Companion Includes
The OPD Companion service (₹299/hr) covers the full OPD visit, not just the queue:
- Registration and token securing.
- Escorting the patient to the waiting area and consultation room.
- Sitting in on the consultation and taking notes on doctor instructions.
- Navigating to diagnostics if tests are ordered and collecting results.
- Handling the pharmacy queue and collecting prescribed medication.
- Real-time WhatsApp updates to the family throughout the visit.
Cost Comparison
| Service | Rate | What It Covers |
|---|---|---|
| Priority Queue Assistance | ₹499 flat | Early arrival, line position, registration, token |
| OPD Companion | ₹299/hr | Full visit: queue, consultation, diagnostics, pharmacy |
| Urgent Companion | ₹549/hr | Same-day urgent OPD visit support |
| Document Collection | ₹599/day | Collecting reports and documents from the hospital |
The right choice depends on whether you need someone to just hold the line or to manage the entire visit. If a family member can take the patient to the consultation but cannot arrive at 5 AM, Priority Queue Assistance at ₹499 flat is the cost-effective option. If no one can accompany the patient at all, OPD Companion at ₹299/hr covers everything end to end. See all rates on our service details page.
Which Hospitals This Covers
Priority Queue Assistance and OPD Companion services are available at government hospitals across Delhi NCR, including AIIMS (Delhi), Safdarjung Hospital, RML Hospital, LNJP Hospital, and other central and state government hospitals in Delhi, Gurugram, Noida, Ghaziabad, and Faridabad. When booking, share the hospital name and the department you need, and the companion is assigned based on proximity and the hospital's registration timing.
How to Book
Step 1: Share Hospital and Timing
Tell us the hospital name, the department, and the date you need queue assistance for. If you know the registration opening time, share that too.
Step 2: Choose Your Service
Select Priority Queue Assistance (₹499 flat) for line and registration only, or OPD Companion (₹299/hr) for full visit support.
Step 3: Receive Companion Details
You receive the assigned companion's name and verification details, along with confirmation of the early arrival time.
Step 4: Track and Handover
The companion sends updates as they secure the line position and registration token. When the patient arrives, the handover happens at the agreed point.