Quick Answer
To choose a reliable hospital companion service in Delhi, look for background-verified companions, transparent per-hour pricing, real-time family updates, and a clear scope that is explicitly non-medical. Avoid services that cannot explain their verification process, that blur the line between companion and nurse, or that quote vague pricing.
- Scope: Non-clinical logistics, navigation, and mobility assistance.
- Hospitals served: Across Delhi NCR, including AIIMS, Safdarjung, RML, Apollo, Fortis, Max.
- Pricing: ₹249–₹559 per hour depending on service type, or flat-fee options like Priority Queue Assistance at ₹499.
Start With Verification
The single most important factor when choosing a companion service is how they verify the people they send to your parents. A reliable service will be able to clearly explain its verification process — identity verification, background checks, and any reference checks. If a provider is vague about verification or says "trust me," that is a red flag.
At Corelatin, every companion is background-verified before being assigned. You can read more about how we approach this on our about page. The goal is simple: you should feel confident that the person accompanying your elderly parent has been properly screened.
Insist on Transparent Pricing
A trustworthy service publishes its rates openly. You should know exactly what you are paying before the visit begins, with no surprise charges afterward. Companion services in Delhi NCR typically range from ₹249 to ₹559 per hour depending on the service type, with a few flat-fee options.
| Service | Rate |
|---|---|
| Post-Surgery Follow-up | ₹249/hr |
| Overnight Stay | ₹269/hr |
| OPD Companion | ₹299/hr |
| Full Body Check-up | ₹299/hr |
| Inter-City Medical | ₹349/hr |
| Priority Queue Assistance | ₹499 flat |
| Urgent Companion | ₹549/hr |
| Medical Tourist | ₹559/hr |
| Document Collection | ₹599/day |
If a provider quotes a rate but cannot tell you whether it includes travel, waiting time, or additional counters, ask for a written breakdown. See our full service details for reference pricing.
Confirm the Scope Is Non-Medical
A hospital companion is not a nurse. They do not administer medication, perform clinical procedures, or make medical decisions. Their role is logistics, navigation, mobility support, and communication. A service that claims its companions provide medical care is either misrepresenting the role or sending unqualified people to perform clinical tasks — both are dangerous. Always confirm that the scope is explicitly non-medical and that clinical care remains with qualified hospital staff.
Look for Real-Time Family Updates
If you are hiring a companion, you are likely not physically present at the hospital. That means communication is everything. A reliable service sends real-time WhatsApp updates and photos at key stages of the visit — arrival, registration, consultation, report collection, and departure. This keeps you informed and reassured without requiring you to call repeatedly.
Check the Area Served
Make sure the service actually covers the hospital your parent is visiting. Corelatin serves Delhi NCR — Delhi, Gurugram, Noida, Ghaziabad, and Faridabad — including major hospitals such as AIIMS, Safdarjung, RML, Apollo, Fortis, and Max. A service that claims to cover "all of India" but cannot name specific hospitals or cities may be overpromising.
Questions to Ask Before Booking
- How are your companions verified? Can you describe the process?
- What is the exact hourly rate for the service I need? Are there any additional charges?
- Is the companion's role non-medical? Can you confirm that in writing?
- How will I receive updates during the visit? How frequently?
- Which hospitals and cities do you actively serve?
- What happens if the companion is delayed or unavailable?
- What is your cancellation and refund policy?
Red Flags to Avoid
- No clear verification process — if they cannot explain how companions are screened, walk away.
- Vague or hidden pricing — if the rate changes after booking, the service is not transparent.
- Claims of medical care — a companion is non-medical; anyone claiming otherwise is misrepresenting the service.
- No real-time updates — if you cannot track the visit, you cannot verify the service was delivered.
- No refund or cancellation policy — a legitimate service stands behind its work.
Start With a Single Booking
You do not need to commit to a long-term plan to evaluate a service. Book a single OPD visit, observe the quality of communication and care, and then decide whether to arrange recurring support. If you have questions before booking, reach out to us through our contact page or message us on WhatsApp.