Pricing Overview
Hospital companion service pricing in Delhi NCR is transparent and tiered. The cost depends on the service level, duration, and whether it's a one-time visit or recurring package. There are no hidden charges — the quoted price is the final price.
All prices listed in this guide are indicative ranges based on standard market rates in Delhi NCR for 2026. Actual pricing may vary by service provider, hospital, and specific requirements. Always confirm the full price before booking.
Per-Hour Service Rates
| Service Tier | Per-Hour Rate | Best For |
|---|---|---|
| OPD Token Express | ₹199/hour | Government hospital OPD visits where companion arrives early to secure token |
| Standard Companion | ₹399/hour | General OPD visits, diagnostic coordination, pharmacy pickup |
| Premium Companion | ₹559/hour | Complex visits, surgery day support, specialty care, English-fluent companion |
Most OPD visits last 3-5 hours, so a standard companion visit typically costs ₹1,200-2,000. Government hospital visits with Token Express typically cost ₹600-1,000.
Flat-Fee Services
Some services are priced as a flat fee regardless of duration:
| Service | Flat Fee | Duration |
|---|---|---|
| Document Collection | ₹599/day | Full day, multiple departments/hospitals |
| MRD Records Pickup | ₹599/day | Single hospital visit for records |
| Biopsy Block/Slide Transport | ₹599/day | Transport between hospitals |
| Medicine Refill Delivery | ₹299/visit | Pharmacy pickup and home delivery |
Flat-fee services are economical for tasks that may take variable time but have a predictable scope.
Recurring Packages
For ongoing treatments, recurring packages offer 20-30% savings compared to per-visit booking:
| Treatment | Frequency | Package Price | Savings vs Per-Visit |
|---|---|---|---|
| Dialysis | 3x/week | ₹2,000-3,000/week | ~25% |
| Chemotherapy | Every 2-3 weeks | ₹1,500-2,500/cycle | ~20% |
| Cardiac follow-up | Monthly | ₹2,000-3,000/month | ~25% |
| Medicine refill | Monthly | ₹1,000-1,500/month | ~30% |
Recurring packages also ensure the same companion is assigned for all visits, providing consistency and building rapport with the patient.
Overnight Bedside Pricing
Overnight bedside companion support is available for hospitalized patients:
- Standard overnight — ₹1,500-2,000/night (8 PM to 8 AM, 12 hours).
- Premium overnight — ₹2,000-2,500/night (English-fluent companion, complex cases).
- Multi-night package — ₹6,000-10,000 for 4 nights (surgery recovery).
The overnight companion stays in the patient's room, monitors their condition, assists with bathroom visits, alerts nursing staff if needed, and sends a morning update to the family.
What's Included in Each Tier
| Feature | Token Express | Standard | Premium |
|---|---|---|---|
| Early arrival for token | Yes | No | Yes |
| Wheelchair escort | Yes | Yes | Yes |
| OPD navigation | Yes | Yes | Yes |
| Consultation notes | Basic | Detailed | Detailed + doctor questions |
| WhatsApp updates | Arrival + departure | Every 30 min | Real-time + live patch-in |
| Post-visit summary | Basic | Written | Detailed written + email |
| Pharmacy pickup | Yes | Yes | Yes |
| Document collection | No | Yes | Yes |
| English fluency | Basic | Good | Fluent |
| Same companion for recurring | No | On request | Yes |
Additional Charges to Expect
The following are not included in companion service fees and are billed separately:
- Hospital fees — OPD registration, consultation, tests, medicines. These are paid directly to the hospital.
- Transport — cab/ambulance for the patient. The companion can coordinate but transport cost is separate.
- MRD/document fees — hospital charges for medical records (₹10-500 per document).
- Biopsy block deposit — refundable ₹500-2,000 deposit for pathology material.
- Parking — if the companion drives, parking fees may apply.
All additional charges are transparent and communicated before the visit. The companion handles payment for hospital fees and is reimbursed by the family (or pre-authorized via online payment).
NRI Payment Options
NRIs can pay for companion services using:
- International credit/debit cards — via payment gateways (Razorpay, Stripe). 2-4% currency conversion fee.
- PayPal — send payment to the service's PayPal email. PayPal handles conversion.
- Bank transfer/wire transfer — for larger recurring payments. SWIFT transfer, 2-5 business days.
- UPI (NRE/NRO accounts) — for families with Indian bank accounts. No conversion fee.
The parent in India does not need to handle any payment. The family pays online from abroad, and the companion handles all on-ground expenses (reimbursed or pre-authorized).
Cost Comparison: Companion vs Alternatives
| Option | Typical Cost (per visit) | Pros | Cons |
|---|---|---|---|
| Hospital Companion | ₹600-2,000 | Verified, trained, real-time updates | Cost per visit |
| Family member | Free (time cost) | Trust, emotional support | May not be available, no training |
| Local relative | Free or nominal | Known person | May not be reliable, no training |
| Hospital attendant (informal) | ₹200-500 | Cheap | Unverified, no accountability, no updates |
| Private duty nurse | ₹500-1,500/hour | Medical care | Overkill for non-medical visits, expensive |
For most families, a hospital companion offers the best balance of safety, accountability, and cost — especially for NRI families who cannot be present themselves.
Frequently Asked Questions
How much does a hospital companion cost in Delhi NCR?
Per-hour rates: ₹199/hour (Token Express), ₹399/hour (Standard), ₹559/hour (Premium). A typical OPD visit costs ₹600-2,000 depending on duration and tier. Flat-fee services like document collection cost ₹599/day.
Are there any hidden charges?
No. The quoted price is the final price. Hospital fees (registration, consultation, tests, medicines) and transport are separate and paid directly to the hospital or cab service. All additional charges are communicated before the visit.
Can NRIs pay in USD, GBP, or AED?
Yes. International payments are accepted via credit card (through international gateways), PayPal, or bank transfer. The service sends a payment link. Currency conversion fees (2-4%) may apply.
Is there a discount for recurring bookings?
Yes. Recurring packages for dialysis, chemotherapy, and cardiac follow-ups offer 20-30% savings compared to per-visit booking. The same companion is assigned for all visits.
How much does an overnight bedside companion cost?
Overnight bedside companion: ₹1,500-2,000/night (standard) or ₹2,000-2,500/night (premium). Multi-night packages for surgery recovery: ₹6,000-10,000 for 4 nights.
What is the cheapest companion service option?
The OPD Token Express at ₹199/hour is the most economical option for government hospital OPD visits. The companion arrives early to secure a token, saving the patient hours of waiting. A typical visit costs ₹600-1,000.
Neha, Co-Founder
Neha is the co-founder of Corelatin, a hospital companion service based in Ghaziabad serving Delhi NCR. With a background in healthcare operations and field research across Delhi's government and private hospitals, she oversees companion verification, training, and service quality standards.
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