Quick Summary
Many patients assume that getting an appointment and getting an OPD token/card at AIIMS are the same thing, and that both can be completed on the same day. This is a common misunderstanding. In reality, these are two separate processes, often requiring two separate visits and two separate queues.
Corelatin's Independence Status
Corelatin is an independent hospital companion service provider. We are not affiliated with, endorsed by, sponsored by, or officially connected to AIIMS New Delhi, Safdarjung Hospital, MAMC (Lok Nayak/LNJP), Lady Hardinge (SSKH), Ram Manohar Lohia (RML), or any other hospital, government institution, or medical authority. All hospital names referenced in this article are mentioned solely for informational and educational purposes to help patients understand the processes they may encounter. We do not represent any hospital, nor do we have any special access or relationship with any medical institution. Our companions provide non-medical logistical assistance only — including queue-standing, navigation, and emotional support.
Step 1: Taking the Appointment
Before a patient can see a doctor, they must first secure an appointment. This can be done in two ways:
- Online – Appointment slots are available on the AIIMS website/app, but these slots are limited and not guaranteed. Due to high demand, online slots often fill up quickly or may not be available at all.
- Offline – Patients must physically stand in line at the hospital to book an appointment in person.
The Offline Appointment Process
| Stage | Details |
|---|---|
| Queue Start | Patients begin queuing as early as 12:00 AM–2:00 AM |
| Counter Opening | Counters typically open around 8:30 AM, with token/number distribution starting around 9:00 AM |
| Crowd Size | Often 500–600+ people in line |
| Outcome | Patient receives an appointment date — not an OPD consultation for that same day |
Step 2: Getting the OPD Token/Card
Once the appointment date arrives, the patient must return to AIIMS and stand in a queue again — this time to obtain the OPD token (OPD card).
- Only after receiving the OPD token can the patient proceed to consult the doctor.
- This is a second, independent queue, separate from the appointment queue, and follows a similarly crowded and time-consuming process.
Summary of the Process
| Stage | Purpose | Outcome |
|---|---|---|
| 1. Appointment Queue | Book a date to visit AIIMS | Appointment for a future date |
| 2. OPD Token Queue | Get token/card on the appointment date | Access to doctor consultation |
Key takeaway: A patient typically needs two separate queue experiences — one for the appointment and one for the OPD token — before they can actually consult the doctor.
How Our Queue-Standing Service Helps
Given how physically demanding and time-consuming this process is, our service assists patients and their families by standing in line on their behalf.
What We Do
- Queue for Appointments: Our companions arrive early (often in the early hours of the morning) to stand in line for the offline appointment process.
- Queue for OPD Tokens: We also stand in line to help obtain the OPD token/card on the scheduled appointment date.
Important Disclaimer
- Due to heavy crowds and hospital administration processes, we cannot guarantee that an appointment or OPD token will be successfully obtained on any given day.
- Our service is aimed at reducing the physical burden of waiting in line for hours (sometimes starting from 12:00 AM), not at guaranteeing an outcome.
- This is a genuinely difficult and labor-intensive task due to the sheer volume of people — often 500 to 600+ patients queuing before counters even open at 8:30 AM.
Skip the Queue Stress with Priority Queue Assistance
Early morning frontline queue priority position for high-demand departments at AIIMS, Safdarjung, MAMC, and other leading Delhi government hospitals. Our verified companion stands in line so you don't have to.
Explore Priority Queue AssistanceDisclaimer: Corelatin is an independent hospital companion service provider. We are not affiliated with, endorsed by, or officially connected to AIIMS New Delhi, Safdarjung Hospital, MAMC (Lok Nayak/LNJP), Lady Hardinge (SSKH), Ram Manohar Lohia (RML), or any other hospital or government institution. All hospital names are referenced for informational purposes only. We provide non-medical logistical assistance and queue-standing services. Processes and timings mentioned above are based on typical patient experiences and may change; please verify current procedures directly with the respective hospital.