Hospital Document Collection Charges in Delhi NCR
Quick Answer
Document collection costs ₹349 per hour with a minimum booking of 3 hrs. Courier, photocopying and hospital issuance fees are billed at actuals with receipts. If the hospital denies release, only a flat ₹309 inability fee applies. A minimum 55% advance is paid online via Cashfree or PayU at booking; the balance is paid in cash or UPI after the visit.
The Price Breakdown
| Component | Amount | Notes |
|---|---|---|
| Service rate | ₹349/hour | Billed for actual companion time at the hospital |
| Minimum booking | 3 hrs | Covers travel to hospital + counter wait + collection |
| Hospital issuance fee | ₹10 – ₹500 at actuals | What the hospital charges for the document — receipted |
| Courier / Speed Post | At actuals (~₹50–₹1,500) | Depends on destination — receipt shared |
| Photocopies | At actuals (~₹10–₹100) | If the hospital requires copies for processing |
| Inability fee | ₹309 flat | Only if hospital denies release on policy grounds — rest refunded |
What's Included vs Charged at Actuals
- Travel to the hospital
- Queue time at records counters
- Submitting the request + authorization
- Collecting the documents
- Instant WhatsApp scans of everything collected
- Local handover of originals (within NCR)
- Hospital document issuance fees
- Speed Post / courier charges
- Photocopying at the hospital
- International courier (if needed)
The Inability Fee — When You Don't Pay the Full Amount
If our companion visits the hospital and the hospital refuses to release the documents on policy grounds — for example, requiring the patient themselves or blood relatives only, or a court order — we don't charge the full amount. Only a flat ₹309 inability fee applies, and the remaining hourly balance is refunded.
We tell you the exact reason the hospital gave, so you know precisely what blocked the release and what your options are.
How Payment Works
- Minimum 55% advance online via Cashfree or PayU at booking; the balance is paid when collection is done — in cash to the companion, or via UPI to the company's QR account shared by the companion.
- OTP-verified billing — service start and end are OTP-confirmed so you control the billed duration.
- Receipts for actuals — every courier/photocopy/hospital fee is receipted and shared on WhatsApp.
For a comparison with doing it yourself, see service vs DIY. For how the process works end-to-end, see how document collection works.
How Corelatin helps
If the process above feels like a lot — queues, forms, hospital permissions — a verified Corelatin companion can do the entire hospital visit on your behalf: counter queues, authorization paperwork, collection, instant WhatsApp scan, and courier dispatch.
Book document collection in Delhi NCR →Frequently Asked Questions
Related Guides
- Document Collection Service vs Doing It Yourself →
Time, cost and effort compared — when paying a collection service makes sense versus going yourself. - How a Hospital Document Collection Service Works →
Step-by-step: booking, authorization, hospital counter visit, digital scan, and delivery to your address. - Hospital Document Collection Service in Delhi NCR →
Verified companions collect reports, files and certificates from any Delhi NCR hospital — scans on WhatsApp, originals couriered. - Document Collection FAQ — All Questions Answered →
Every question about hospital document collection answered — authorization, delivery, cost, timelines.