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Last updated: 2026-09-20

Can Someone Collect My Hospital Records for Me in India?

Published: 2026-09-20 Last updated: 2026-09-20 Reviewed by Corelatin Operations Team

Quick Answer

Yes — professional document collection services in India collect medical records on a patient's behalf. A verified companion visits the hospital's MRD (Medical Records Department) or relevant counter with a signed authorization letter, the patient's ID, and their own ID — and collects discharge summaries, biopsy slides, scan CDs, insurance documents, and other records. You don't need to visit the hospital yourself.

What records can a service collect on your behalf?

Hospitals release medical records to an authorized representative. A professional service can collect:

  • Discharge summaries — the complete record of a hospitalization, needed for insurance claims and follow-up care. How to get a discharge summary without visiting.
  • MRD / indoor case papers — admission notes, medication charts, vitals charts, and treatment records from the Medical Records Department. Indoor case papers guide.
  • Biopsy blocks and slides — paraffin blocks and glass slides needed for second opinions at a different hospital. Biopsy collection guide.
  • MRI, CT scan, and X-ray CDs — imaging data that hospitals store on optical discs. Often needed for specialist referrals.
  • Insurance claim documents — discharge summary, final bill, charge breakup, TPA claim form, pharmacy bills, and diagnostic reports. Insurance claim checklist.
  • Certificates — MLC certificates, essentiality certificates, and clinical establishment certificates for government schemes. MLC certificate guide.

How does authorization work?

Hospitals require proof that the person collecting records is authorized by the patient. The standard requirements are:

  1. Authorization letter — signed by the patient, naming the collector and authorizing them to receive records. We provide the exact format hospitals accept. See the authorization letter guide.
  2. Patient's ID proof — Aadhaar card photocopy or hospital UHID card.
  3. Collector's ID — the companion carries their own government ID for verification at the counter.

For routine document collection, an authorization letter is sufficient at most Delhi hospitals. A formal power of attorney is only needed for major decisions like surgical consent or large financial authorizations — not for collecting records.

Who uses this service?

This service is designed for people who cannot visit the hospital themselves:

  • NRI families — collecting parents' medical records from Delhi hospitals while living abroad. NRI document collection guide.
  • Working professionals — collecting their own records or their parents' records without taking leave. Working professionals guide.
  • Outstation patients — collecting records from a Delhi hospital after returning to their home city.
  • Elderly or immobile patients — collecting follow-up documents without another hospital trip.

What does it cost and how does the service run?

The companion service charges ₹349/hour with a minimum booking of 3 hrs. Hospital MRD fees (typically ₹10–500 per document) are separate and paid directly to the hospital. Payment for the companion service is cash after the visit.

The companion visits the hospital's MRD or relevant counter with the authorization documents, submits the request, pays the hospital fees (reimbursed by you), and collects the documents. Digital scans are sent via WhatsApp and email the same day; physical documents are couriered or delivered to your address. See the full step-by-step process →

How Corelatin helps

A verified Corelatin companion visits the hospital with your authorization, collects the records, sends you digital scans on the same day, and delivers or couriers the originals. One visit handles multiple documents across departments.

See the Document Collection service →

Frequently Asked Questions

Can someone else collect my medical records from a hospital?
Yes. Hospitals release medical records to an authorized representative with a signed authorization letter, the patient's UHID card or registration number, the patient's ID proof, and the collector's own ID. A professional document collection service handles this on your behalf.
What documents can be collected on my behalf?
Discharge summaries, MRD/indoor case papers, biopsy blocks and slides, MRI/CT/X-ray CDs, insurance claim documents, MLC certificates, and essentiality certificates — essentially any document the hospital issues that a patient is entitled to receive.
Do I need to give a power of attorney?
For routine document collection, a signed authorization letter is sufficient at most hospitals. A formal power of attorney is only needed for major decisions (surgical consent, large financial authorizations). The authorization letter format is simple and we provide it.
How much does hospital records collection cost?
The companion service charges ₹349/hour with a minimum booking of 3 hrs. Hospital MRD fees (typically ₹10–500 per document) are separate and paid directly to the hospital. Payment for the companion service is cash after the visit.
Can the records be sent to me digitally?
Yes. The companion scans all collected documents and sends them via WhatsApp and email on the same day. Original physical documents (biopsy blocks, sealed envelopes) are couriered or delivered to your address.

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