When you hand over your parents' hospital visit to a stranger, trust is everything. At Corelatin, we don't ask you to trust us blindly — we show you exactly how every companion is vetted before they ever meet your family.
1. Police Verification
Every companion undergoes a police verification check through the local police station. This includes a criminal records search and address verification. We require a valid police verification certificate before onboarding — no exceptions.
2. Aadhaar Identity Validation
Each companion's Aadhaar card is validated against the UIDAI database. We verify the name, date of birth, and address match. The companion's photo is cross-checked against the Aadhaar photo to prevent identity fraud.
3. Reference & Background Checks
We contact two personal references per companion and verify employment history. For companions with prior healthcare experience, we validate their previous employer records and performance feedback.
4. Healthcare Etiquette Training
Verified companions complete a training module covering: hospital navigation, wheelchair handling, elderly communication, queue management, prescription handling, and WhatsApp live update protocols. They are tested on real-world scenarios before being assigned to bookings.
5. Ongoing Performance Monitoring
After every booking, families rate their companion on a 5-star scale. Companions who consistently score below 4 stars are retrained or removed from the platform. You can read real reviews from families who have used our service.
6. Full Transparency Before the Visit
Before every booking, you receive your companion's verified photo, full name, and government ID proof via WhatsApp and email. You know exactly who is meeting your parents before they arrive.